GE Support Ticket - Johnson City, Tennessee

Awful washer

Created By: Jamie1441's Picture Jamie1441 Last Reply: Jamie1441's Picture Jamie1441
Priority Level: [Medium] Status: [Open]
Created: 3 weeks ago Last Updated: 2 weeks ago
Department: N/A Replies: 0

I bought a washer and dryer December 2014. Recently my washer has started leaking when I would run a cycle. This is the item
Model# GHWN4250DWW
Internet/Catalog# 203239841 I got a handyman to come out and take a look at it and he chan ge d out the pressure valve to it, thinking that was the problem. However the machine continues to leak. I've paid for a plumber to come out and look at it to see if it's a hose connection problem. I've had to pay them. So far the machine still leaks and I'm having a lot of issues with it and no one can seem to fix it. I'm very upset because I bought this machine December 2014 and it is 2017 and this machine has not lasted me even five years. I am out $200 and the machine is still not fixed. I have a Large appliance guy coming out next week Friday to take a look at it but I also have to pay. I'm kind of was wondering why you guys are making substandard product and if this is on the recall list. I am a very upset customer because of this.


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