GE Support Ticket

Dishwasher Repair Messed Up need Return visit - GE Profile DIshwasher Model # PDW9200JO3BB

Created By: RebekahPD's Picture RebekahPD Last Reply: RebekahPD's Picture RebekahPD
Priority Level: [High] Status: [Open]
Created: 6 years ago Last Updated: 6 years ago
Department: N/A Replies: 0
Product: GE Profile DIshwasher Model # PDW9200JO3BB

I already submitted an extensive review my issue, but the bottom line is I've had a GE Profile for 7 years in the past 5 years it has been serviced for the exact same problem (computerized components burning out from moisture exposure) SIX TIMES. I had the dishwasher serviced AGAIN (5/27) for the same problem, took time off work to wait for the tech, he fixed the problem BUT created a new one, the dishwasher now leaks. I want them to come and fix that problem on a Saturday or evening because I do not feel I should have to take more time away from my job to fix a problem the service personnel created. As it is, I've had to take 10 days off in 5 years for the same appliance! I called the repair service and requested to be escalated to the Customer Satisfaction Dept, and was told NO, not a chance, by both. Frankly I should get a whole new dishwasher for all the trouble I've had with this appliance, but ALL I'm asking for is for someone to come out and fix the leak, so I can get a little more use out a product which has been a nightmare for 5 of the 7 years I've owned it.


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